Talk to a human, 24/7
Message our technical team on WhatsApp. Support is open 24/7.
Three ways to reach us
WhatsApp, phone or email. It is the same team, and support is open 24/7.
WhatsApp us
Our technical team answers here. This is the fastest way to reach us.
Call us
The same team, on the phone, for anything you would rather say out loud.
Email us
Send screenshots, the error, and what you already tried. We write back by email.
Already a customer? Open a ticket
Log in to your client area to raise a support ticket, view invoices, manage your services and check our network status in one place.
Fix it yourself
Quick, plain-English guides to the things people ask us most. If one does not cover it, WhatsApp us and we will walk you through it.
Setting Up Business Email on Your Phone
How to add your HostHere business email to your iPhone or Android phone using IMAP/SMTP, and how to access webmail from a browser.
Read the guide HostingFree SSL on HostHere: How It Works & Fixing "Not Secure"
How HostHere's free SSL certificate works, how to activate it, and steps to fix a browser showing your site as 'Not Secure'.
Read the guide DomainsHow to Point Your Domain to HostHere
Step-by-step guide to updating your domain's nameservers to point to HostHere hosting, and what to expect during DNS propagation.
Read the guideWhat to expect when you reach out
When is support open?
Do I need an account to get help?
Who answers support?
Can you help move my existing site over?
Still stuck? Message us.
Send us a message, even if you are not sure how to describe the problem.