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Apps & Add-ons / Conversations

WhatsApp and SMS from your own number

Your number, a bulk portal and API access, from Rs 1,500/mo. There is no per-message cap.

One suite, every channel

WhatsApp Business API SMS Gateway AI Chat, coming soon Live Web Chat, roadmap
Araliya Cakes · ColomboWhatsApp · sent from your own number
Hi Nadeesha! Your cake order #1042 is ready for pickup at our Peradeniya Road shop.
Great, I'll come around 5. Can I pay by card?
Card or cash, see you soon!
SMS · transactional
From: your number

942 117 is your verification code. Valid for 5 minutes.

Delivered · reaches every phone

POST /v1/messages → 202
Your own number · No usage limits
Channels

Two channels live today. Two on the way.

Start with the channels your customers use, and add chat as we ship it.

WhatsApp Business API

Live

Your customers already live on WhatsApp. Send updates, take orders and answer questions in the app they check every day.

  • Your own dedicated WhatsApp number
  • Two-way chat for support, sales and bookings
  • Bulk sends from the messaging portal
  • Full API access to plug into your website or systems
FromRs 3,000/mo
See pricing

SMS Gateway

Live

SMS works on any phone with a SIM, including basic handsets. Use it for OTPs, alerts and offers.

  • Your own sender number customers recognise
  • OTPs, reminders and transactional alerts
  • Bulk campaigns from the messaging portal
  • Full API access on every plan
FromRs 1,500/mo
See pricing

AI Chat

An AI assistant that handles first-line replies for you. We're building it into the same suite.

Coming soon

Live Web Chat

A chat widget for your website, answered alongside your other channels.

On the roadmap
Use cases

What businesses send with it

From a single OTP to a ten-thousand-customer campaign, same number, same portal, same API.

OTPs & alerts

Fire one-time passwords, payment confirmations and balance alerts the moment they're triggered, straight from the API.

SMS · via API

304 882 is your login code for CeylonCart. It expires in 5 minutes.

Example: a Colombo e-commerce site verifies sign-ins by SMS.

Order updates

Confirmed, packed, out for delivery. Keep buyers in the loop automatically and cut the "where is my order?" calls.

WhatsApp · automated

Your order #2381 left our Colombo store with the courier. It should reach Galle tomorrow.

Example: an online clothing store updates buyers on WhatsApp.

Campaigns & promotions

Announce the Avurudu sale to your whole list from the bulk portal. Pick the channel, schedule it and send.

SMS · bulk portal

Avurudu offer: 20% off all sarees this week at our Pettah store. Reply STOP to opt out.

Example: a retail shop fills slow weekdays with SMS offers.

Support inbox

Answer questions where customers already are. Two-way WhatsApp from one portal your whole team can work out of.

WhatsApp · two-way

Hi! Is the guesthouse free on the 21st for two nights?

Yes, shall I hold a double room under your name?

Example: an Ella guesthouse takes bookings over WhatsApp.

Pricing

Pick your channels. Keep your number.

Every plan: your own number, no usage limits, full API and the bulk portal. One-time setup fee on your first invoice.

WhatsApp Only

For businesses that live in chat.

Rs 3,000 /mo
+ Rs 5,000 one-time setup
  • WhatsApp Business API channel
  • Your own dedicated number
  • No usage limits
  • Full API access
  • Bulk messaging portal
Order WhatsApp Only
SMS Only

OTPs, alerts and offers to every phone.

Rs 1,500 /mo
+ Rs 1,000 one-time setup
  • SMS gateway channel
  • Your own sender number
  • No usage limits
  • Full API access
  • Bulk messaging portal
Order SMS Only

Setup fees are one-time and cover provisioning your dedicated number and portal.

How it works

Live in three steps

You order, we provision, you press send. Our team handles the setup end to end.

Order your plan

Choose your channels and check out. The one-time setup fee and the monthly price are exactly what you saw above.

We provision your number

We set up your own dedicated number and create your bulk-portal login, and confirm the timeline with you on WhatsApp.

Start the conversation

Send your first campaign from the portal, or connect the API into your website, app or POS.

Bringing a developer? REST API · webhooks · docs at launch POST /v1/messages
FAQ

Conversations, answered

Do I get my own number?
Yes, every Conversations plan comes with your own dedicated number. You're not sending from a shared pool, so customers see a consistent identity they can save, reply to and trust.
Is there a message limit?
No. Send as many as you need on any Conversations plan. One OTP or a full campaign, the monthly price stays the same.
What does the setup fee cover?
The one-time fee (Rs 5,000 for WhatsApp plans, Rs 1,000 for SMS Only) covers provisioning your dedicated number and bulk-portal account.
How long does setup take?
Most accounts go live within a few working days, but timelines depend on number provisioning for your case. Message us on WhatsApp at +94 71 3811 430 before you order and we'll confirm an exact timeline. Support runs 24/7.
Can my developers use the API?
Yes, API access is included on every plan, alongside the bulk portal, so you can send from your own website, app or POS. Message us on WhatsApp and we'll share the endpoints and credentials.
What's next on the roadmap?
AI Chat is coming soon, and a live web chat widget for your site is on the roadmap, both as part of the same Conversations suite. Ask us on WhatsApp for the latest timelines.
Conversations suite

Your customers are already messaging. Be on the other end.

Get your own number, the bulk portal and full API access from Rs 1,500/mo.