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Privacy Policy

Last updated August 2021 · HostHere.lk, operated by NKRnet (Pvt) Ltd

1. Scope

HostHere values your privacy. This policy applies to all products and services we provide.

2. Information we collect

We collect information:

  • when you register with us;
  • while you use our products and services;
  • when you visit the pages of our partners.

We may combine the information we hold about you with information from partners or other companies, to give you a better experience or to improve the quality of our services. When you sign in to our services, you are not anonymous to us.

We automatically receive and record information from your computer and browser. This includes your IP address, our cookie information, software and hardware attributes, the page you request and other standard browser parameters.

If you send messages, publish content, post material, or transmit information or email through our services, we may keep it so that we can process your inquiries, respond to your requests and improve our services.

3. Cookies

When you use our services, we send one or more cookies to your device. A cookie is a small file containing a string of characters that uniquely identifies your browser. We may also set cookies when you use one of our partners’ services. We use cookies to improve the quality of our service, including to store user preferences, track user trends and give you a better experience.

4. Where your information is stored

Our infrastructure consists of servers in multiple datacenters owned and operated by us or our partners. All information collected within our services is held on this network of servers.

5. How we use your information

We use and process personal information only for the purposes described in this policy. These purposes are:

  • Communicating with you.
  • Making our sites and services easier to use, so you do not have to enter the same information repeatedly.
  • Providing our services.
  • Auditing, research and analysis to maintain, protect and improve our services.
  • Ensuring the technical functioning of our network.
  • Protecting our rights or property and those of our users.
  • Developing new services.
  • As described in the terms of service of each of our services and in the HostHere Customer Master Agreement.

6. No-spam policy

We have a strict no-spam policy that prohibits using any data we collect to send spam. We will not sell any contact information to third parties.

7. Your choices

  • When you sign up for a service that requires registration, we ask you for personal information. If we want to use it in a way that differs from the purposes in this policy and in the terms of the service, we will ask for your consent first.
  • Most browsers accept cookies by default. You can reset your browser to refuse all cookies or to tell you when a cookie is being sent. Some of our features and services may not work properly if cookies are disabled.
  • You can decline to give personal information to any of our services. If you do, we may not be able to provide that service to you.

8. Sharing your information

We share personal information with other companies or individuals only in these limited cases:

  • We have your consent.
  • We share it with our subsidiaries, affiliated companies or other trusted businesses or persons to process it on our behalf. We require them to process it on our instructions, in line with this policy and with appropriate confidentiality and security measures.
  • We have a good-faith belief that accessing, using, preserving or disclosing it is reasonably necessary to:
    1. satisfy any applicable law, regulation, legal process or enforceable governmental request;
    2. enforce the applicable terms of service, including investigating possible violations;
    3. detect, prevent or otherwise address fraud, security or technical issues; or
    4. protect against harm to the rights, property or safety of our users, us or the public, as required or permitted by law.
  • We may share aggregated, non-personal information with third parties, such as the number of users by demographic. This information does not identify you individually.
  • As permitted and described in the terms of service of each of our services and in the HostHere Customer Master Agreement.

9. Information security

We take appropriate security measures to protect against unauthorised access to, and unauthorised alteration, disclosure or destruction of, data. These include internal reviews of our data collection, storage and processing practices and security measures, and physical security measures that guard against unauthorised access to the systems where we store personal data.

We restrict access to personal information to employees, contractors and agents who need it to operate, develop or improve our services. They are bound by confidentiality obligations and may face discipline, including termination and criminal prosecution, if they fail to meet them.

10. Accessing and updating your information

When you use our services, we make good-faith efforts to give you access to your personal information and to correct it if it is inaccurate.

11. Changes to this policy

This policy may change from time to time.

Contact

Questions about your privacy? Reach us on WhatsApp at +94 71 3811 430, Monday to Saturday, 10am–10pm SLT, or via the support page. HostHere.lk · NKRnet (Pvt) Ltd · Sri Lanka.